Sue Stuart trading as A.C.P.S. (Accessible Counselling, Psychotherapy and Supervision) is a data controller registered with the Information Commissioner’s Office registration reference Z3661874. I will use the data you provide via my online form for the sole purpose of providing the service described in the website. I comply with my obligations under the General Data Protection Regulation 2018.
Personal identification information
I may collect personal identification information from users of the site in a variety of ways, including, but not limited to, when they visit the website to fill out a contact request form; also, in connection with other activities, services, features or resources I may make available on the website. Users may visit the website anonymously and there is then no requirement to supply personal identification information.
To contact Sue Stuart ACPS Ltd (Accessible Counselling, Psychotherapy and Supervision) you may choose to give details such as telephone number, email address or home address for postal communication. I recommend that you do not include detailed personal information as this stage. I will only collect personal identification information from users who have voluntarily submitted that information to me, so that they can make contact with me via the website.
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How I use collected information
I will collect and use the telephone number, email address or other contact details you supply me with to respond to your inquiries about psychotherapy, counselling or supervision, answer questions, and/or other requests. This information is stored, password protected, on my personal laptop, or on my mobile telephone. If communication is by email, I will usually use an encrypted password protected email provider to respond to you.
How I protect and store your information
Webhealer hosts this Website; it is encrypted and has a current SSL Certificate. The private information you provide e.g. email address(es) and information provided in the online form (your name, email address or telephone number and message) is currently sent to me by Webhealer and is deleted from their system as soon as they are sure it has been received. My hardware is protected by modem firewall security and Windows Defender Firewall.
I adopt GDPR appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on my site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Right to have your data erased from my records
If you have made contact with me via my web-site or by email, you have the right to have your contact details and the content of correspondence removed from my records, unless they form part of a record relating to the provision of a service to you. The privacy policies governing the client and supervision services I provide will be given to you at our first meeting.
Subject Access Request
Under the General Data Protection Regulation, you have the right to request a copy of any information I hold about you, which will initially be restricted to any contact details you have provided me with and any correspondence we have entered into.
It is my usual practice to erase email or SMS contact details as soon as it is evident that you do not want to go ahead with therapeutic or supervisory services. This is usually within one month of your first enquiry. If you wish to confirm that your records have been erased, please send me an email making that request and I will respond as soon as possible and definitely within thirty days.
Sharing your personal information
I do not give, sell, trade, or rent users personal identification information to others. I may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with trusted affiliates or supervisors to evaluate my practice.
Third party websites
Users may find advertising or other content on my website that link to the sites and services of, suppliers, advertisers, sponsors, licensors and other third parties. I do not control the content or links that appear on these sites and am not responsible for the practices employed by websites linked to or from my website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to my website, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this website, you signify your acceptance of this policy. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.